Dear Valued Customers,

At Satrangi Scarf, we are committed to providing you with the highest quality products that reflect the rich cultural heritage and craftsmanship of Kashmir. In order to maintain the integrity of our business and ensure customer satisfaction, we would like to outline our “No Refund and No Return Policy”.

Due to the delicate nature of our handcrafted Kashmiri scarves and shawls, each piece is meticulously crafted with care and attention to detail. As such, we are unable to accept returns or offer refunds once an item has been purchased. We kindly ask that you carefully consider your purchase before completing your transaction.

We understand that unforeseen circumstances may arise, and if you have any concerns about your order, please don’t hesitate to reach out to our customer support team. We are here to assist you and address any issues to the best of our ability.

Thank you for your understanding and continued support of Satrangi Scarf. We appreciate your trust in our products and look forward to serving you with excellence.

Need help?

Contact us at info@satrangiscraf.co.uk for questions related to refunds and returns.